Hi @Vyktrii It seems you are using the VIGI VMS platform to manage the devices. Since using VIGI NVR AI detection has some limitations, so may I know if you are using the VIGI cameras as well? May I...

Hi @Klimek We would like to follow this up via ticket ID TKID260204630, please feel free to reply us with the requested information.

Hi @phoenix1jl96 May I know if you have difficulty using console with your ER8411? If not, please feel free to describe the concern you have with the ER8411.

Hi @RJKulakowski You can replace the current ER605 with a new ER707-M2 following this guide in scenario 2: How to add/change an Omada Gateway to an existing Omada network

Hi @xmanhattan May I ask what is your network topology? Can you show us the screenshots with the error when it's related to the firefox browser and firmware update time out? Did you try to use...

Hi @yosohe May I ask what is your network topology to begin with? Is this C340-W disconnected or offline on your NVR while staying connected on the VIGI app? If possible, can you provide the hardware...