Hi @Mdgi Thanks for the reply. Please take time to test the wireless behavior. To better assist you, I've created a support ticket via your registered email address and escalated it to our support...

Hi @Alvarit0 Thanks for posting here. Which firmware are you using? Is it 2.3.3? As mentioned below, this firmware is irreversible. If it is not necessary, we do not recommend downgrading. If you...

Hi @Viva_Lew99 Thanks for posting here. The firmware version of the switches is not the latest. Please first update the switch to the latest one and see if the situation persists. If still the same,...

Hi @LPG-Hof Thanks for posting here. How did you test the RustDesk service? Please tell us the network topology, the device you used to test, and which device it connected to the network. Where is...

Hi @Voala Thanks for the reply. Please refer to the following guide to adjust the settings of the IoT WLAN. Troubleshooting Guide for Unstable IoT Device Connections EAP113-outdoor is a 2.4G-only...

Hi @TW_EPC We offers a wide range of products, with different models being developed and maintained by separate teams. As a result, development progress varies across products. It's only natural that...