Hi,@yosohe We would like to kindly confirm whether your issue has been properly resolved. Generally speaking, when your VIGI Camera and VIGI NVR are connected to the same local network, your NVR...

Hi, @JayinNZ Thank you for your response. In the Controller, you can manually configure the port speed of your switch to 100Mbps via the device interface. For troubleshooting, could you please follow...

Hi,@tgoschuetz Thank you for your reply. To clarify, are you referring to whether ER605 or ER707 supports similar automatic re-connection functionality when configured as a VPN client? We have not...

Hi,@net5657 Thank you for posting on our official business forum. We regret to inform you that a firmware downgrade from version 1.3.6 is currently not supported for this device. To help troubleshoot...

Hi, @Photob Thank you for posting our business forum. Please refer to the following suggestion: 1.Please test the wired connection speed of the device located upstream of your EAP and share the test...

Hi, @Julian2111 Thank you very much for posting on our Business forum, and thank you for your patience as we followed up on your request. After our confirmation, VIGI VMS does not support storing...