@robin345 Hi, Welcome to the community. It is not an expected behavior and the working mode should make any difference to the Powerline Backhaul. Would a power reboot of all the Mesh system...

@Chobochacha Hi, welcome to the community. It is suggested to install the beta firmware here to see whether it helped or not: Satellite Deco Units Work Well but Display Offline on the Deco APP Wait...

This Article Applied to: Deco M4/M5/M9 Plus, Deco X50/Deco X50-Outdoor etc. Phenomenon Description: The satellite Decos are solid green(or white) and work well but they are displayed "Offline" on the...

@SteveWex Hi, nice to see you again. Currently, the "block user" feature is exclusively available for moderators. However, there are future plans to make this feature accessible to community users...

@Laurent_77 Hi, welcome to the community. Can I have the model number of the ISP-provided modem/router( or gateway) that the main Deco is connected to? Did the main Deco XE75 turn solid red after...

@MOR1987 Hi, Welcome to the community. Can I have the model numbers of the mobile clients that didn't connect to the nearest Deco units? If you disable WiFi on/off(or restart these devices), will...