@Davx Hi, Welcome to the community. The applied network secuity kit follows the main Deco. As long as Deco X50 is set as the main Deco in router, the Mesh system will use HomeShield Security kit and...

This Article applied to: Deco X20/X60 V4/V4.6 Firmware Release Build: Deco X20_V4/V4.6(US_EU_JP) 1.5.5_Build_20240718 Newly reached to the 1.11.0 Firmware Platform. Deco X60_V4.6(US)...

@ASykes2929 Hi, welcome to the community. Can I have the current firmware version on your Deco X50-5G and Deco X55? If possible, you could test whether the following suggestions work or not: 1. Deco...

@benjamin24 Hi, Ben, just want to know how is your Deco X50-POE going on and whether you have received my email-#TKID240827386. Please feel free to give us an update via email and the engineer would...

@Topmetom Thank you for the update, I truly appreciate it. I was feeling quite confused as well. It's possible that the original switch is showing signs of aging and may have a loose connection...

@ScottG69 Hi, Did the EE TV box support 5GHz? - If yes, it is suggested to disable the 2.4Ghz on the main network and connect the EE TV box to 5Ghz only to see whether it helped. If possible, it is...