@Antonin Hi, Thanks for the time and patience. The Ethernet connection from the extender should be plug-and-play. The extender itself doesn't have any software configuration which could stop it from...

@Nicholls Yes, I totally agree with you. If I didn't double check the user manual and confirm with the engineer, I thought the voicemail could be played remotely in the Deco APP as well. This feature...

@CharlesM99 Hi, Thank you very much for the update. I haven't had any other suggestions either. If possible, you can help me confirm the following details so that I could forward your case to the...

@SaiQmon Hi, Thank you very much for the feedback. I saw you have also updated the Deco M4 to the latest 1.7.0 beta. It is suggested to set Deco M4 back to Access Point mode, then please also try to...

@SteveWex Hi, Thank you very much for the feedback. Can I have a picture of your current network topology about how every Deco is connected together? -Is Deco X50-outdoor the only satellite Deco that...

@ifti12 Hi, Deco X20 V3 and above use the HomeShield security kit. V1/v1.2/v2 still use Homecare. If Deco X20 V3 is the main Deco, we can only use HomeShield unless we switch M5 back as the main...