@CharlesM99 Hi, Thank you very much for the update. I haven't had any other suggestions either. If possible, you can help me confirm the following details so that I could forward your case to the...

@SaiQmon Hi, Thank you very much for the feedback. I saw you have also updated the Deco M4 to the latest 1.7.0 beta. It is suggested to set Deco M4 back to Access Point mode, then please also try to...

@SteveWex Hi, Thank you very much for the feedback. Can I have a picture of your current network topology about how every Deco is connected together? -Is Deco X50-outdoor the only satellite Deco that...

@ifti12 Hi, Deco X20 V3 and above use the HomeShield security kit. V1/v1.2/v2 still use Homecare. If Deco X20 V3 is the main Deco, we can only use HomeShield unless we switch M5 back as the main...

@Clota Hi, do you want to change the wireless network name of the Deco Wi-Fi? -If yes, you can go to Deco APP>Wi-Fi settings. If you mean to switch the internet service provider, like a different...

@Jackie4289 Hi, is the AV2000 TL-PA9020P KIT? It should be plug-and-play with Deco X50. Have you tried the other Ethernet port on the X50? Please also make sure the powerline lights on both AV2000...