Forums/
Deco
2026-01-23 01:55:45
@Guizz Hi, welcome to the community. Can you consistently reproduce this issue? Please also refer to this link to help me submit the Deco App log here: How to submit Deco APP log Wait for your reply....
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Forums/
Deco
2026-01-23 01:47:08
@Static305 Hi, welcome to the community. Can I have the firmware versions of your Deco XE75 and Deco XE75 Pro? Are they also on the 1.2.14? Wait for your reply. Best regards.
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Forums/
Deco
2026-01-22 07:44:54
@El_rafar Hi, thank you very much for the further details. It has been reported to the engineering team so far there hasn't been any further news. It is also recommended to contact the local...
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Forums/
Deco
2026-01-22 07:32:23
@SamDiego Hi, welcome to the community. Have you also tried to disable "Beamforming" under Deco App>More>Advanced as well? It is also recommended to refer to this link to set a preferred Deco and a...
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Forums/
Deco
2026-01-22 07:25:04
@Micyew Hi, welcome to the community. Would there be any error messages on the mobile devices when they can't connect to Deco Wi-Fi? Can the laptop still be able to access the web admin UI via the...
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Forums/
Deco
2026-01-22 07:03:29
@Mici Hi, welcome to the community. It is recommended to test the 1.2.10 firmware here to see whether it helps: Deco BE65/BE65 Pro_1.2.10 New Firmware with Enhanced Stability & Interference...
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