@abstrakt Hi, thank you very much for the feedback. Can I have the model number of the "ISP internet box"? If we adjust the Ethernet cable a little bit, such as: Would the "Deco Upstairs" start using...

@Kevin_L Hi, thank you very much for sharing the log here. May I know your internet service provider? Have you observed any abnormal network behaviors when the above logs keep generating? Wait for...

@SayeemAhmed Hi, did you submit the App log? I didn't have a spare Deco X50-V1.3 ready for test. If you could consistently reproduce this issue, I could forward the log and ask the engineers to have...

@Guayo08 Hi, welcome to the community. The Deco App with the Heatmap is still in beta process, so users might need to manually install the APK file on their mobile phone. IOS 3.10.245 via Test Flight...

@Vick2024 Hi, thank you very much for the feedback. Can I have the model numbers of the two Samsung mobile phones? Could you please also refer to this link to help me submit a Deco App feedback: How...

@RB777 Hi, it is recommended to test the 1.3.0 beta when you're available, and the 1.3.1 official could downgrade to the 1.3.0 beta directly via web UI. Best regards.