@stevensgl Hi, Thank you very much for the feedback. The latest 1.6.1 doesn't make any modification to the "Connection Preference". I don't think the current issue is related to the firmware upgrade....

@JEV08 Hi, Thanks for the feedback. Could you please refer to this link to submit the Deco APP log: How to submit Deco APP log "When I log into the router thru the web based site it shows connected...

@Relaxation Hi, Thank you very much for the feedback. It seems like the main Deco XE75 PRO is randomly rebooting. Have you tried to change another power socket or swap its power adapter with another...

@Johnisburt Thanks for the feedback. I'd like to follow up on your case via email to ask the senior engineer for further assistance. By the way, could you please help me run a test: if we enable the...

@something_else Hi, Have yo tried to enable the 2.4GHz IOT network-TP-Link IoT Network? It is unlikely to support splitting the 2.4GHz and 5GHz SSIDs under Main WiFi network and the IOT Network is...

Over the past few weeks, there has been some feedback that the Deco VPN Client status consistently shows as "connecting." After further troubleshooting with the engineers, we have identified several...