@Oliver_B Hi,welcome to the community. I tested via my own email just now and I could recieve the password reset email. Have you tried to "resend" the activation email? You could also reset the...

@jjditchfiel Hi, welcome to the community. May I know how long you have had the Deco? It is recommended to refer to this link to check whether Deco M5 could get into firmware recovery mode: How to...

@BBDK Hi, welcome to the community. Have you used powerline adapters before? Since the Powerline Backhaul performance is closely related to the electric wiring system, it would be better to have a...

@vanos74b Hi, Nice to see you again. It is suggested to install the 1.6.4 version here and according to the release notes, It should fix the Zscaler VPN issue: Deco X50_V1_1.6.4 Boosted Network...

@Osz Hi, A new 1.6.4 is ready to fix this issue. It is recommended to install the 1.6.4 version here first: Deco X50_V1_1.6.4 Boosted Network Stability for Smart Home Devices Thank you very much and...

@Sienite73 Hi, A new 1.6.4 is ready to fix this issue. It is recommended to install the 1.6.4 version here first: Deco X50_V1_1.6.4 Boosted Network Stability for Smart Home Devices Thank you very...