@xnram32 Hi, 1. You can update the video to your cloud server(such as Google Drive), generate a link to download the video and send the link to me(@Solla-topee) via a private message. If you do not...

@Eksilbergenser Hi, Currently, Tapo cameras do not support the feature to take a picture every day at the same time. In your usage scenario, do you want the camera to send the picture to you via...

Updated on Feb 13, 2025. Hi All, The new firmware(1.4.4) of the Tapo C210 V2 has been fully released. We suggest referring to the following instructions to update the camera's firmware on the Tapo...

@Derek_M16 Hi, The problem is related to the camera settings and the actual events. Please confirm: 1. Go to the Tapo app > Camera's Device Settings > Detection page, and send me the enabled...

@Jaso17 Hi, Thank you for the case report. Could you please send us a video showing the problem you reported and describe how you recorded the video for further analysis? Best Regards

@Philjan Hi, 1. What's the model number and hardware version of your camera? 2. If you press the reset button on the camera for 10 seconds, any changes to the LED status? 3. If you can reset the...