@Mogzbrit Hi, 1. What's the model number, hardware, and firmware version of your camera? You can go to the camera's Device Settings > Device Info page to find the info. 2. Please describe your...

@TimucinPusat Hi, The Tapo C520WS V2 has a small modification in hardware design but offers the same features and functions as V1 for use. Best Regards

@jonnyl Hi, For the Tapo C310, there is no rest time after a trigger before the next one. You can refer to the instructions below to troubleshoot the reported issue. What to do if the Detection...

@ngumbahi Update on Feb 27, 2026. Hi, We have some Tapo cameras that support being powered over an Ethernet cable, such as the Tapo C501GW and Tapo C325WB V2. You can go to this link to filter the...

@TimucinPusat Hi, The Tapo C520WS V2 has a small modification in hardware design but offers the same features and functions as V1 for use. Best Regards

@xnram32 Hi, You may try to factory reset the problematic Tapo C420, reconfigure it, set up the detection feature, alarm feature, and notification feature, and then check if the camera will alarm or...