@Aquaravian Hi, Does the camera show "can only be controlled locally" on the live view page? If so, please go to its Device Settings>Device Info page and send me the MAC address via a private...

@HomeUser1999 Hi, Thank you for the information provided. I have escalated the case to the tech team, and they will contact you via email to continue the troubleshooting. Best Regards

@Sammy1234 Hi, You can upload the pictures and video to your cloud server(such as Google Drive), generate a link to download them, and send me the link via a private message. You can also contact the...

@Kostia999 Hi, what instructions do you need?

@Byrd1 Hi, The Tapo C110 and C100's Video Compression is H.264, and it can't be changed. To confirm if the Tapo C110 has an issue, please provide the camera's original picture of the live view page...

@Giordano Hi, the firmware has been sent to your camera, you can update it via the Tapo app and check if it helps.