@jmotha Hi, Please confirm if the Tapo C520WS is connected to a third-party program/app via RTSP/ONVIF. If so, please change the Camera Account on the Tapo app to disconnect the RTSP/ONVIF...

@Sjav_00 Hi, Do you mean you have tried to go to the camera's Device Settings>Storage & Recording>Local Storage page to format the microSD card, but the SD card storage still displays full state and...

@MChristiaan Hi, We do not recommend purchasing products across countries, because there may be problems with product specifications not being applicable or services not being available, such as...

@Georgi_V Hi, The firmware has been sent to your camera. You can update it via the Tapo app and check if it helps. Best Regards

@Sjav_00 Hi, You can download the video recordings from the SD to your phone(see the below instructions), or remove the SD card from your camera, connect it to your computer via an SD card adapter,...

@seventy_four Hi, Currently, the Tapo camera does not support the feature to change the Wi-Fi password without resetting it. However, I'll log the feature request and forward it to the relevant team...