@Rohit18ranjan Hi, From your description, it may be the Tapo C200 does not have internet access or is not bound to a TP-Link account. You can refer to the instructions below to troubleshoot. What to...

@EdSpa Hi, Since there is no problem watching the video clips stored on the SD card via the Tapo app remotely, you can use the phone's Screen Recorder feature to record the video clips you need when...

@Maton Hi, Generally, if you have enabled motion detection, person detection, and vehicle detection on a camera, you may receive three different types of notifications for the same event. If you only...

@bodegaboy Hi, 1. After you format the SD card on your PC, are you able to write & read files on the SD card on your PC? After inserting the SD card into your camera, do you have a problem formatting...

@Tp-fanboy Hi, Thank you very much for sharing your experience. The relevant thread: Enhanced Performance Firmware for Tapo C500/TC40 Best Regards

@CaraPW Hi, From the problem description, it may be you have not factory reset the camera successfully. If you have an ethernet cable to connect the camera to the router, please have a try and then...