@celeritas_216 @Contraband Hi， Thank you very much for your feedback. For your request, it's recommended to vote or leave comments in the thread "Need to change Wifi SSID without resetting the...

@HomeHD Hi, Please try to reboot the NC450 and then check if you can watch it via the tpCamera app. Best Regards

@Haes09 Hi, You can start a new thread on the "Feature Request" area to share your usage scenario and the new feature request. If other users have the same request, they can vote on this thread or...

@Thunderbird6 Hi, Generally, the camera won't join the Shortcut entry automatically. If you have new devices and want to control them via Shortcuts, please ensure they have been added to the...

@Edis123 Hi, I have reported the issue to the tech team, and they will likely reach out to you via email to continue troubleshooting your issue. Please check your email box and confirm. Best Regards

@Lorraine_0-13 Hi, Please send me(@Solla-topee) the MAC address of your Tapo C500 via a private message for new firmware updates. Best Regards