@Mauroriga Hi, Thank you for the information provided. I have escalated your case to our tech team, and they will contact you via email to assist you further. Please wait patiently. Best Regards

@Ghost_Graveyard Hi, Please confirm the following information about the reported phenomenon. 1. Please describe your network diagram in detail. For example, internet cable --(cable)-- wireless router...

@Sopha1961 Hi, You can refer to Q8 in the instructions below to troubleshoot if the camera does not return to the default position after tracking. General questions about the TP-Link camera's Pan &...

@EiraSYS Hi, Thank you for your feedback. For your feature request, it's recommended to vote and leave your comments in the thread "grant/deny permissions for a shared device" for evaluation. Best...

@roydz Hi, Please confirm the following information for the reported phenomenon. 1. How many Tapo C420 do you have? 2. What's the model number and OS version of your phone/tablet? What's the Tapo app...

@JVN78 Hi, The reported phenomenon may be related to the H200. You can stop recording videos on the SD card inserted into the hub, disconnect the camera and the hub, and check whether the camera...