@AVNISH Hi, When you watch the camera's live feed, it should be you hear the camera alarm sound in the Tapo app via the live stream, rather than the alarm ringing on your phone. In your usage...

@TheHun Hi, Thank you very much for your support and feedback about the Tapo C260. For the feature request to have a wider tilt range on the Tapo C260, I'll log your usage scenario and forward it to...

@Jake69 Hi, You can refer to the following instructions to troubleshoot the reported phenomenon. What should I do if I can't view the Tapo camera? If the phenomenon persists, please try rebooting the...

@TheoMUC Hi, From the provided log, it seems the camera detects a person rather than motion. Please try disabling Person Detection on the Tapo C320WS and enabling Motion Detection. Then, check if you...

@Drandakis Hi, Thank you for providing the Tapo devices' information via a private message. We found that these devices are disconnected from our cloud server, and it may be the reason why they...

@Scorillo Hi, What's the firmware and hardware version of your Tapo C520WS? Please ensure the camera's firmware and the Tapo app are up to date. Please refer to the following instructions to verify...