@GillesP Hi, Thank you for your attempt. In this situation, you can also go to the camera's Device Settings > Reboot Camera page to enable the Auto Reboot feature, then check if it helps. Please...

@Barraw Hi, 1. You can refer to the following instructions to troubleshoot when you can't view the camera properly. What should I do if I can't view the Tapo camera? 2. The -64 dBm RSSI value is not...

@AndreAndrade Hi, You can install the Tapo C500 V2 in a different location and see if it returns to the correct position after tracking. If the same behavior persists, we recommend referring to the...

@ToeBlister Hi, You can refer to the following instructions to troubleshoot the reported offline phenomenon. What to do if I can't control my Tapo cameras on the Tapo app? If the offline phenomenon...

@Rainer999 Hi, Please note that the Tapo C200 and Tapo C220 are different models and they use different firmware versions. The Tapo C220 is now functioning properly, and you can update it to the...

@WasChad Hi, As I mentioned before, the delete option is available for the cloud video clips. Every Tapo Camera is eligible for a one-time free trial of the Tapo Care services. The Free trial period...