@DanHanna Hi, Thank you for the information you provided and for the test you conducted. However, the phenomenon you encountered is uncommon with the Tapo C420 and is not a known firmware issue....

@Karmo Hi, Thank you very much for your feedback and feature requests. While we don't have specific details on whether these features can be added to the product or when they might be, I'll log the...

@DMak Hi, Typically, on the doorbell camera's Device Settings > Doorbell > Doorbell Ring page, you can set the ringtone and volume of your doorbell. The instructions in the TD21's UG > Page 18 > 3.3...

@Cris79 Hi, Please confirm the following information for the reported phenomenon. 1. Is the phenomenon that when someone presses the doorbell, you will receive a ring call on your phone, and it's...

@Micro1- Hi, On the camera's Device Settings > Alarm Settings page, if the Alarm Type is set to 'Light' or 'Sound & Light', the camera's spotlight will flash 5 times when an event is detected. The...

@MatchaCaramel Hi, The reported phenomenon may not be caused by our doorbell camera, and please confirm the following information for further analysis. 1. Is the phenomenon that the camera displays...