@bob-one Hi, Thank you for the updated information, in this situation, you can communicate with customer support to check if your camera is under warranty and get a replacement if it is. Best Regards

@KandyApps Hi, Most of the Tapo cameras support the RTSP/ONVIF protocol and you can stream it with a third-party app/program that supports the RTSP/ONVIF protocol too, below are the instructions. How...

@MonGeller Hi, This problem may not only be related to the camera, but also to the Wi-Fi settings of your router. If the 2.4G and 5G Wi-Fi networks use the same SSID and password, it is recommended...

@Manny77 Hi, We plan to apply the changes on the new official firmware, but I can't ensure if the next one will include the changes. Please feel free to contact me if you want to know this...

@bob-one Hi, 1. For the reported issue, you can try to reboot the camera and then check if it helps. If not, you can contact the retailer or local team to check if your camera is under warranty. 2....

@Narendrakumar Hi, You can refer to the instructions below to troubleshoot when failing to configure the camera. What should I do if I fail to configure Tapo Camera? Please confirm the following...