@shaggyskunk7 Hi, 1. The Tapo app will prompt you to format the microSD card when you insert it into the camera to save video recordings. Formatting the microSD card through the Tapo app will ensure...

@sshaw Hi, If you have a problem to control the camera remotely, please refer to the instructions below. Cannot use the Tapo/Kasa app to control my smart devices Usually, you can't control the camera...

@Din753 Hi, Thank you for the case report. In this situation, please send me(@Solla-topee) the MAC address of the Tapo C500 via a private message, and we will push new firmware to it when the...

@Daniel_X You are welcome!

@HypeResistant Hi, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature can...

@KandyApps Hi, The Tapo cameras do not support to download snapshots via URLs. On the Tapo app>camera's live view page, you can take a picture by tapping the camera icon. When you watch the video...