@kostas1985 Hi, You may try to factory reset the camera and configure it to connect to the router's Wi-Fi. Once the camera is configured successfully and can be controlled via the Tapo app, you can...

@Atkins81 Hi, Please help confirm the following information for the reported case. 1. Are there two cameras bound to two different TP-Link accounts? If only one camera, does one phone log in to the...

@Rai1706 Hi, I have reported the issue to the tech team, and they will likely reach out to you via email to continue troubleshooting your issue. Please check your email box and confirm. Best Regards

@Benj321 Hi, If you want to add a widget on your phone's screen to quickly watch the camera's Live View, the Tapo C220 and Tapo C110 support this feature, and the below instructions may help you. How...

@kostas1985 Hi, If you have a problem finding the camera when it connects to the router by an ethernet cable during the configuration process, in the step to looking for the camera on the Tapo app,...

@OSKAR23 Hi, Please help confirm the following information for the reported case. 1. What's the LED status on the camera when you see the "pairing failed" error message? 2. What's the model number of...