@Lotug Hi, You can wait for one minute after receiving the notification and then click on it to check if you can see the detection video recordings stored on the SD card. If not, please go to the...

@vBagnet Hi, If you fail to stream the camera via RTSP/ONVIF protocol, you can refer to the instructions below to troubleshoot. What can I do if fail to stream the Tapo camera via the RTSP/ONVIF...

@palaalexandra Hi, If you changed the wireless password so the camera disconnects to the Wi-Fi network, you can hold the reset button on the Tapo C200 for 10 seconds to factory reset it, then refer...

@NatureMan Hi, The Tapo cameras can only connect to a Wi-Fi network simultaneously. Can you describe your usage scenario and why you want to connect more Wi-Fi SSIDs simultaneously? Best Regards

@BrunoMark Hi, Since the third camera and your PC installed the iSpy program are not under the same network, you can't find the camera on the iSpy program directly. To stream the third camera, you...

@Vagg Hi, 1. Please turn on the camera's Alarm feature on the Tapo app>Camera's Device Settings>Alarm page, and set the Alarm Type to Sound & Light. 2. When the camera is in a standby state, move...