@ElCafone Hi, Currently, the Tapo app doesn't support changing email address (TP-Link ID) directly. You can try to change the email address following the steps below if needed, but it will be a...

@internscout Hi, Below is the video instruction to install microSD card on the camera, and it seems not hard to loosen the screws. How to Install microSD Card and Reset Your Camera Tapo...

@BreauxYn Hi, If you have subscribed to the Tapo Care service, the cloud video clips can be stored on our cloud server for up to 7 or 30 days(depending on your subscription plan). Once the cloud...

@Liatty Hi, You can refer to the below thread to learn more about the starlight vision on the camera. Starlight Night Vision: higher-quality image in low-light conditions For the reported case,...

@feizl816 Hi, If you have a Tapo C200 V1 and the LED does not respond to the factory reset operation, you can refer to Case 1 in the below thread for a try. What to do if my Tapo Camera gets bricked...

@ZaiBii Hi, You can refer to the instructions below to troubleshoot the reported case. What should I do if I can't view the Tapo&Kasa camera? Here are more detailed information I want to confirm: 1....