@Frankybhoy Hi, 1. Please ensure you have factory reset the NC450 successfully, you can try holding the reset button for 10 seconds. UG: https://static.tp-link.com/1910012287_NC450(UN)_V2_UG.pdf 2....

@Kesehet Hi If you have a problem streaming the camera's live view page with the Tapo app, please help check. 1. Ensure the Tapo app and the camera's firmware are up to date. 2. Check how many...

@Victorhp Hi The Tapo C320WS V2 supports Alexa Person and Motion detection announcement, however, as you can see on the thread: Alexa Announcement and Alexa Routine Are Unavailable on the Alexa App...

@Ivan87421 Hi In this case, you can try the following steps. 1. Update the Tapo app to the latest one if it's not. 2. Check whether the wireless password includes special characters or not. If yes,...

@Fayiz_Ferosh Hi If your microSD card cannot be recognized or cannot be formatted, here are some suggestions: Note: Ensure your camera firmware and app version are up-to-date before you try the...

@JudikaelD Hi If the camera will pan automatically when rebooting it or pan it manually, but not pan when tapping the pan button on the Tapo app, please check if the Tapo app is up to date. If so,...