@Ivan87421 Thank you for the case sharing!

@JudikaelD Hi, Thank you for the detailed description, it may be the camera has an issue, and you can contact the retailer or local support to check if it's under warranty. Best Regards

@Kesehet Hi, On the Tapo app>camera's Device Settings>Advanced Settings>Display Settings page, please select the Compatible Mode and check if you can watch the camera's live feed successfully. If the...

What's the Detection Tag feature? Some Tapo cameras support the Detection Tag feature that helps you identify events in a live stream. With the Tag On, a blue box will show up around detected events...

@ffilipp Hi, You can try the following steps for the reported issue. 1. Please ensure you have factory reset the NC450 successfully, you can try holding the reset button for 10 seconds. UG:...

@ercovi Hi, In this situation, enabling motion detection is not a solution, and please help confirm the following information for further analysis. 1. What sensitivity value have you configured for...