@Arkinator Hi, You can refer to Case 3 in the below instructions to troubleshoot if the live stream is slow. What should I do if I can't view the Tapo&Kasa camera? If the problem remains, please help...

@tpriko Hi, 1. Could you please describe your network diagram, what's the model number of your router and the Omada device? 2. Have you reserved an IP address for the camera but it will switch to...

Hi @destar Thank you for your suggestion. @Damngflo You can also check if the Motion Tracking/Auto Tracking feature on the camera's Device Settings>Detection page is turned on. If so, turn it off for...

@23B-Q Hi, In this situation, please help confirm the following information for further analysis. 1. How about the person detection sensitivity you have configured? 2. Please send me a picture of the...

@MatejV Hi, You can refer to the instructions below to troubleshoot if you fail to configure the camera. What should I do if I fail to configure Tapo Camera? Please help confirm the following...

Update on June 20, 2025. Hi All, Typically, if you have selected Auto for Video Mode on the camera's Live View page, the camera will switch between Day and Night mode according to the ambient light...