@Denyg Hi, If you have the error code "Failed to receive an IP address" after the camera connects to the router's Wi-Fi, you can try the following steps. 1. Reboot your router, and ensure it has an...

@ClkEverday You are welcome~

@Amenra Hi, Can you help provide a video showing your configuration process for further analysis? Best Regards

@ClkEverday Hi, I have reported the case to the tech team for further analysis, and they will contact you via email. Please wait patiently. Best Regards

@PaRi53 Hi, Thank you for your description and feedback, I'll log it and forward it to the relevant team to evaluate. Best Regards

@Jefik Hi You can refer to the instructions below to troubleshoot if fail to stream the Tapo camera via the RTSP/ONVIF protocol. What can I do if fail to stream the Tapo camera via the RTSP/ONVIF...