@conectionist Glad to hear the case is solved~

@TJT_PH Hi, In this situation, you can try to press and hold the reset button on the TC72 for 10 seconds to factory reset it, then check if you can set it up successfully. If you still see a message...

@Kezzi Hello, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature can come to...

@mandraeke Hi, The Tapo C320WS's antenna is omnidirectional. Taking the connection between the router and the camera as the horizontal line, the direction of the antenna is preferably perpendicular...

@Evbart Hi, As you can see the difference in the camera's available feature between the Tapo app and the Home app, it's unable to turn on/off the privacy mode of the Tapo C125 on the HomeKit app....

@AlexandraP Hi, 1) Can you provide a video showing the reported case? 2) Are you watching the camera's live feed and then finding the reported phenomenon or are you watching the camera's video...