@Joker_1660 Hi, You can refer to the instructions "How to stop device sharing?" in the link below to stop sharing the camera to a TP-Link account. How to share my Tapo Smart Devices with family? Best...

@Maker Hi, Thank you for the update. I have reported the case to the tech team, and they will likely reach out to you via email to continue troubleshooting your issue. Please check your email box and...

@D-Chuck Hi, Currently, the Tapo cameras do not support the three features(Tapo Care, SD card recordings, RTSP/ONVIF) to work simultaneously, I'll log your feature request and forward it to the...

@kbwang Thank you for the remind and cooperation.

@RTSP Hi, Currently, the Tapo cameras support up to 4 simultaneous video streams (two mainstreams with high video quality + two substreams with low video quality), and if the camera has subscribed to...

Updated on July 08, 2024. Hi All, You can try to hold the reset button for 10 seconds to factory reset the camera, and then the tpCamera app will prompt you to set a new login password (please do not...