@intgom Hi, It's recommended to check if the position of the camera has a good Wi-Fi signal or not. For example, you can use a phone to connect to the Wi-Fi that the C520WS connected to at the...

@Danny-B7 Hello, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature can come...

@Deedubs Hi, Please help confirm the following information for the reported case. 1. Go to the camera's Device Settings>Detection page to check your enabled detection types and activity zone, and...

@pappl Hi, Generally, the camera will reconnect to the router's Wi-Fi automatically even if the smart connect is enabled on the router. In your situation, please check what's the router's 2.4G Wi-Fi...

@capofalcone Hi, If the audio from the camera sounds muffled or unclear, or the volume is too low, you may try the following troubleshooting suggestions: 1. Make sure that there are no obstructions...

@B.M Hi, please send me(@Solla-topee) the MAC address of your Tapo C520WS via a private message. Thank you!