Introduction Smart devices may experience problems or failures in connecting and communicating due to factors such as network issues, firmware problems, device settings, compatibility, and more. To...

@Eireplayr Hi, You can refer to the instructions below to troubleshoot if you fail to connect the camera to the hub. What can I do if the battery-powered cameras fail to pair with the Tapo H200? If...

@JeffM1313 Hi, 1. Usually, the detection zone page will display the camera's live view page. If not, please go to the camera's live view page to confirm you can watch the camera properly, then go...

@Yogi007 Hi, You can refer to the instructions below to troubleshoot if your camera keeps going offline. What should I do if my Tapo smart devices keep losing connection or going Offline? If the...

@crazy_person Hi, The motion and person detection not triggering on the VMS may be related to the time settings. Please help confirm the following information for the reported case. 1. When the...

@Poppi63 Hi, The Tapo S200B and S200D are indoor products, and we recommend using them indoors. Currently, there is no smart button designed as a doorbell button, and we have no information about...