@MikeSC60 Hi, Thank you for your feedback here. We certainly appreciate your feedback and feature request. While we don't have specific details on whether this feature can be added to the product or...

@Samueltks Hi, If your ISP is Optus, it's recommended to refer to the thread below for further assistance with the reported phenomenon. [Tapo Smart Devices] Cannot be controlled remotely on the Optus...

@Sham-123 Hi, If your ISP is Optus, it's recommended to refer to the thread below for further assistance with the reported phenomenon. [Tapo Smart Devices] Cannot be controlled remotely on the Optus...

@Dhln Hi, If your ISP is Optus, it's recommended to refer to the thread below for further assistance with the reported phenomenon. [Tapo Smart Devices] Cannot be controlled remotely on the Optus...

Hi All, Thanks for the feedback. It's recommended to refer to the thread below for further assistance with the reported phenomenon. [Tapo Smart Devices] Cannot be controlled remotely on the Optus...

Update on Dec 30, 2025. Hi All, Currently, you can restart your Tapo devices and then test whether they are online in the Tapo app, even if you are controlling them remotely. If not, it's recommended...