@Sharkmatrix Hi, 1. We suggest removing your account info from the thread. 2. Based on the information you provided, we found that your account has not subscribed to the Tapo Care service. It's...

@MoonHunter Hi, You can enable the Auto Reboot option on the camera's Device Settings > Reboot Camera page and check if it helps. Best Regards

@AVNISH It's glad to hear the news.

@balkris Hi, Thank you for your detailed information. I'll then log your feature request and usage scenario and forward them to the relevant team for evaluation. I moved this conversation into the...

@JuanMa1765 Hi, Thank you for providing the picture and video. I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently. Best...

@RobH-NL Hi, Thank you very much for your cooperation. It's recommended to reply to our tech team via email if you need further assistance. Best Regards