@Kwdtje Hi, If you do not want the connected hub to ring when someone presses the doorbell camera, please go to the camera's Device Settings>Doorbell>Ring Connected Hub page to turn off this feature....

@ZacNg Hi, You can refer to the instructions below to troubleshoot. Troubleshooting for cloud video recordings of Tapo CameraTapo Camera If the problem remains, please help confirm: 1. The MAC...

@Thigal Hi, Please ensure the Tapo app on your phone is the latest one, and turn off the VPN if there is one, then check if you can access the camera faster. What's the model number and capacity of...

@Jana_M Hi, If the camera is far away from the router, you can also try the following steps. 1) Make sure the internet is stable and the router has a strong signal. 2) Power off the camera. 3) Move...

@RajibPaul Hi, I'm not sure how to record the camera footage on your computer via NAS, but you can stream the Tapo camera via RTSP/ONVIF on your computer with some third-party programs, such as VLC...

@NickScout You are welcome~