@Ilkka70 Hi, You can refer to the instructions below to see what is the Wake-up Sensitivity of the battery camera. What is the Wake-up Sensitivity of my battery camera/doorbell? From your...

@DJC-1995 Hi, Taking the connection between the router and the camera as the horizontal line, the direction of the antenna is preferably perpendicular to the horizontal line. The direction of the...

@chinkung Hi, In this case, can you share the pictures of the Tapo C100 V2 & V4 Live View page when they work in the Night mode at the same location for a comparison? Please send me(Solla-topee) the...

@Rafat_1335-66 Hi, You can refer to the instructions below to troubleshoot if you fail to control the camera remotely. What to do if I can't control my Tapo cameras on the Tapo app? If the problem...

@Daniel_N Hi, Do you have an unstable issue even after updating to the latest firmware 1.1.9 Build 240223 Rel.56143n? If so, you can refer to the instructions below to troubleshoot. What should I do...

@Customer0 Hi, Please help confirm the following information for the reported case. 1. Can you share a video showing the reported issue? Do you mean you will receive two notifications for the same...