@bigboban Hi, 1. The Tapo C100 V2 and V4 have different hardware versions and the firmware is also different even if the firmware number is similar. 2. Please help confirm the following information...

@Fun-Wolfy Hi, It's recommended to troubleshoot by following the suggestions on this thread for the reported case. Best Regards

@Fun-Wolfy Hi, 1. On the doorbell's Device Settings>Doorbell page, please ensure the Doorbell Ring is enabled, Ring Connected Hub is enabled, and the Doorbell Video Call is enabled. 2. Try to press...

@Bwadr Hi, The privacy zones configured on the camera will move by following the camera's lens rather than cover the specific area all the time, for example, if the specific area needs to be covered...

@Blackbleak Hi, If you have a microSD card inserted into the camera, please refer to the instructions below to collect the camera log, and let me know once you have collected it. How to get the log...

@ItsMeHi Hi, It's hard to locate the issue since the camera and the SD card are working now, but the issue seems to be related to both the camera and the SD card. You can keep monitoring the camera...