Updated on July 04, 2024. Hi All, The reported audio issue is solved on the Tapo C520WS V1 with the official firmware 1.2.7 Build 240306 Rel.68340n. You can update the firmware on the Tapo app for a...

@John0001 "Yes, I hear any noise or music. Adjusting the mic gain doesn't help at all. - its set on maximum. I hear only the noise from camera motor when I change the position of camera only UP/DOWN...

@SillyPari Hi, Thank you for the information provided. I have escalated the case to the tech team, and they will contact you via email to continue troubleshooting your issue. Please check your email...

@harmandeep Hi, I have reported the issue to the tech team, and they will likely reach out to you via email to continue troubleshooting your issue. Please check your email box and confirm. Best...

@caseystone Hi, Please confirm the Tapo app version and your Tapo camera's firmware are up to date. If so, you can try to install the Tapo app on a different phone and check if you can change the...

@ScottyWatty Hi, Please confirm your network diagram first. Is the PC you used to stream the camera connected to the same network as the camera? Can it ping the camera's IP address successfully? What...