@NickScout Hi, I didn't find your email, if you have a ticket ID after sending our technical support an email, please let me know. Or you can send me (@Solla-topee) the MAC address of your Tapo H200...

@camuser Hi, I have reported the issue to the tech team, and they will likely reach out to you via email to continue troubleshooting your issue. Please check your email box and confirm. Best Regards

@Alwx Hi, Please help confirm the following information for the reported case. 1. What's the model number and OS of your iPhone? What's the version of the Tapo app? 2. Please update the Tapo app to...

@Aritraaa Hi, You can refer to the link below to troubleshoot the unstable issue. What should I do if my Tapo smart devices keeps losing connection or going Offline? If the issue is still the same,...

@F-Hartmann Hi, If you want to turn off the Tapo C520WS's patrol mode when it detects motion, you can achieve it via the Smart Action>Automation feature, and below are the detailed instructions to...

@Unicmob Hi, You can refer to the link below to troubleshoot the unstable issue. What should I do if my Tapo smart devices keeps losing connection or going Offline? If the issue is still the same,...