@Fun-Wolfy Hi, Please help confirm the following information for the reported case. 1. On the camera's Device Settings>Detection page, please send me a picture of it. On the Device Settings>Doorbell...

@John3 Hi, Please note that the Tapo camera needs an internet connection to sync with the NTP server to obtain the correct time and date. In this situation, can you share a video showing the reported...

@Iceman5577 Hi, Currently, the Tapo camera supports up to 4 simultaneous video streams. If you need more simultaneous video streams, it's suggested to start a new thread to post your request in the...

@LewcidDream Hi, You can refer to the instructions below to troubleshoot if you fail to update the firmware. What to do if firmware update of my Tapo smart devices failed? Please confirm the LED...

@poiuyt Hi, It's unable to remove the camera account for RTSP connection via the Tapo app, but you can change the password of the camera account to disconnect the RTSP stream. You can also reset the...

@christianceb Hi, Please help confirm the following information about the reported case. 1. Please send me(@Solla-topee) the TP-Link account you used to log in to the Tapo app via a private message....