@camuser Hi, In this situation, please help confirm the information in this post for further analysis. Best Regards

@NickScout Hi, Thank you for the provided information. Please send me(@Solla-topee) the MAC address of your Tapo H200 that the doorbell camera is connected to via a private message, we will push a...

@John0001 Hi, In this situation, please help provide the following video for further analysis. 1. On the Tapo app>camera's Live View page, set the camera's microphone value to the highest one. On the...

@ItsMeHi Hi, What's the model number, capacity, and format on your two microSD cards inserted into the camera? Please try to remove the microSD card from the camera that does not show the detection...

@TiamYee Hi, Please see the suggestion for your case in this thread. Best Regards

@TiamYee Hi, If this camera and your other cameras are connected to the same router's Wi-Fi network but can't be configured successfully, it's recommended to contact your retailer or local support to...