Forums/
Tapo Smart Camera
2024-03-15 07:17:29
Hi, If you keep receiving the "Switched off. Charge the battery." notification when the Tapo C425 has sufficient battery power, please check if the camera's firmware is up to date, and you can try to...
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Forums/
Tapo Smart Camera
2024-03-14 10:56:25
@lbotran Hello, Thank you for your feedback here, we certainly appreciate your feedback and feature request. While we don't have any specific details that I can share about if this feature can come...
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Forums/
Tapo Smart Camera
2024-03-14 10:43:42
@Indigos Hi, Yes, I have reported the issue to the tech team, and they will likely reach out to you via email. Please check your email box and confirm. Best Regards
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Forums/
Tapo Smart Camera
2024-03-14 10:13:53
@JF72 You can try to uninstall the debug app and check if the problem disappear.
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Forums/
Tapo Smart Camera
2024-03-14 10:12:18
@RobEmmu Hi, Please help confirm the following information for further analysis. 1. Ensure the camera's lens is clear. 2. On the Tapo app>camera's Live View page, check if the Video Quality is set to...
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Forums/
Tapo Smart Camera
2024-03-14 09:59:39
@SillyPari @tandy1972 Hi, Thank you very much for your feedback, our team is doing further research on the camera's audio quality issue and we will continuously improve our products and deliver the...
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