@Megan_Barrett Hi, Thank you for sharing the pictures, and they show your configurations are correct. In this situation, can you share a video showing the pet moving in front of the camera but you...

@POH-Auto Hi, The new firmware is pushed to your camera and you can update the firmware via the Tapo app, then check if it helps. Best Regards

@Megan_Barrett Hi, In this situation, please help confirm the information here for further analysis. Solla-topee wrote @Declan_Kilker Hi, Please help confirm the following information about the...

@Jarusmola Hi, Please help confirm the following information to get the firmware that may help to solve your issue. 1. Confirm the LED status on the camera Tapo C220 when it shows offline on the Tapo...

@Big5Boots Hi, On the camera's Patrol Mode settings page, if you tap a marked position, then you can change the layover time to any value from 2 to 59 mins. Currently, it's unable to shorten the...

@JF72 Hi, Thank you for the case sharing, maybe rebooting/resetting the hub helps in this case. Best Regards