@Contraband Hi, Since we roll out the new firmware gradually, it's reasonable to see that some cameras detect and update to the new firmware, but some do not, if your cameras have the same model...

Hi, My Tapo C420 with the latest firmware is working fine, and it's hard to say where is the problem now. Please help confirm the following information to ensure your settings are correct. @Shocchino...

@Mars01 Hi, Whether the Tapo C420 work now? If not, please try to reboot the hub and check if it helps. If the problem remains, please try to move in front of the camera to reproduce the issue, then...

@Stu_A Hi, For the Tapo C520WS, please send me(@Solla-topee) the MAC address and Forum ID 652178 via a private message, we can send new firmware for the camera to check if it will improve the audio...

@HmmmUK Hi, Thank you very much for your feedback, on the post(https://community.tp-link.com/en/smart-home/forum/topic/561590?replyId=1319862), I didn't see the difference between the attached...

@Paddy99 Hi, The solid orange LED status on the Tapo C510W means the camera is connected to Wi-Fi but has no internet, or the camera is connected to the internet but is not connected to our cloud...