@Vinylad7 Hi, Since the camera can only scan a 2.4G Wi-Fi network, if you see an unsecured Wi-Fi on the Kasa app when configuring the camera, this Wi-Fi network should be a 2.4G network, therefore,...

@Fabio71 Thank you for your experience sharing~

@Wahba @dmerdan Hi, We have a link below showing the general information about a microSD card that can work with our cameras. However, there are too many microSD card brands and models on the market,...

@WhiteRoseAl Hi, The phenomenon seems related to the network quality rather than the camera losing the Wi-Fi connection. Please check if the camera can connect to the router/deco by an ethernet cable...

@NguyenKhoi Thank you for your cooperation~

@randomTapoUser Hi, 1. Since the Tapo Care Premium Plan can add up to 10 cameras, if you have more than 10 cameras and want to enjoy the Tapo Care service, you need to purchase a new subscription....