@Daffydd16 Hi, If your doorbell's model number is Tapo D230 and the hub is Tapo H200, you can connect the doorbell to the hub and below are the installation instructions. How to Set Up Your Tapo...

@Jain1992 Hi, Please try the following steps: 1. You can turn off the camera, wait for two minutes, move the camera close to the router, turn it back on, and wait for another two minutes. 2. Refer to...

@WhiteRoseAl Hi, In this situation, please refer to the link below to collect the camera's log when the problem happens and then send it to me for further analysis. How to get the log of Tapo Camera?...

@ZeroCentury You are welcome!

@Vinylad7 Hi, In the picture with number 4, I see your iPhone connects to the camera's default SSID 'Kasa_Cam_XXX', a secured Wi-Fi name 'Ewxxx', and an unsecured Wi-Fi name 'EwDavid'. Is the Xfinity...

@NguyenKhoi Hi, I see our tech team is following up on your case via email(TKID240106871), and it's recommended to reply that email directly if your case has any updates, and our tech team will help...