@EspeEstimada Hi, I have sent you a link to download the debug Tapo app on your iPhone and the steps to collect the app log via a private message, please help collect the app log for further...

@Inge83 Hi, I have reported the issue to the tech team, and they will likely reach out to you via email to continue troubleshooting your issue. Please check your email box and confirm. Best Regards

@RommelKorps Hi, The problem seems related to the microSD card rather than the Tapo camera since it's write-protected even if connected to the computer. It's recommended to search the solutions...

@Saraparker08 Hi, It seems your Tapo Care service works fine now, if you want to continue troubleshooting the reported case, please help confirm the following information. 1. What is your time zone?...

@PLhiro Hi, Thank you for the case report and please help confirm the following information about the case. 1. Please go to the camera's Device Settings>Detection page and send me a picture of it. 2....

@Brownie58 Hi, Here are the instructions to configure the Alexa announcement feature of the Tapo camera. How to use the Alexa Announcement feature of the Tapo Camera? If you want Alexa to announce...