@Zigaroo Hi, We are releasing the new firmware gradually, and it will take some time for all devices to be pushed with the new firmware. Since we push the firmware based on the device rather than the...

@Iliasdona Hi, Since most of the Tapo cameras support the RTSP/ONVIF(profile S) protocol, we provide the instructions to configure the related settings on the camera thus the third-party NVR/NAS/app...

@archercj Hi, Thank you for the shared information. Is it possible that the assigned IP address is used by another device now? For example, another device(like a PC) has configured a static IP...

@Andr3s12 Hi, We have released a new firmware for your Tapo C510W, you can update the firmware via the Tapo app and check if it will solve your case. Best Regards

@Kanstrup Hi, Please help collect the following information about the reported case. 1. What's the LED status on the problematic C420? If there are movements in front of the camera, will the LED...

@Nivlek_76 Hi, The Tapo D230 supports Person Detected announcement, generally, you can see this option on the Alexa app. Please check if the firmware version of your Alexa device and the Alexa app...