@SadBill You are welcome!

@Zigaroo Hi, Since we released the new firmware gradually, so some of the Tapo C520WS may have received the new firmware but some not. Please wait patiently, the new firmware will be released for the...

@Kover88 Hi, Do you have a problem when watching the camera's live stream or video recordings(cloud video recordings or local video recordings saved on the SD card)? Can you share with us a video...

@HEDACOAT Hi, Based on the error message that appears on the Tapo app when formatting the SD card, it's recommended to refer to the link below to check if the SD card is fake. How to Verify Fake...

@Skipstarry Hi, On the Tapo app>go to the camera's Device Settings>Video & Display>HDR page to enable this option, ensure the Video Quality is set to 2K, and then check if the image is better than...

@N_Gatt Hi, You can try to turn off the Fast Roaming feature on the Deco app and check if the Tapo C325WB will work fine. If the guest network on the Deco is not enabled, you can also enable the 2.4G...