@Alex________ Hi, Thank you for your feedback here, we certainly appreciate your feedback and feature request. I moved this conversation into the ‘Feature Request (Tapo)' area for better visibility,...

@sheesh1 Hi, Please confirm the information refer to the instructions here, and send me the MAC address of your Tapo C200 via a private message for further analysis. Best Regards

@Andrasd Hi, When you enter the door, do you walk directly towards the camera? You can refer to the link below to know how the Tapo C420 woke up, and due to the PIR sensor mechanism, the camera may...

@Contraband Hi, Thank you very much for the description of your usage scenario and the suggestions. I'll log it and forward it to the team to evaluate. In your situation, it is recommended to...

@GeorgeWhite Hi, It's recommended to post your request on the Feature Request section(https://community.tp-link.com/en/smart-home/forum/777), and I'll log your request and pass it along to the team...

@Gulfw Hi, Thank you for the updates, and please help confirm the following information. 1. Whether the second camera work fine? 2. What's the S/N of the problematic camera? You can send me the S/N...